Applications submitted on or after May 1, 2021
After May 1, 2021, all new applications for victim compensation (new cases) must be submitted through the digital self-service solution.
If new claims for compensation or reimbursement arise, or if additional information or documentation becomes available for your application after you have submitted it, you must send the new information to the Criminal Injuries Compensation Board using the personal link you received in the Criminal Injuries Compensation Board's acknowledgment of receipt of your application.
Applications submitted before May 1, 2021, that are still being processed
If you submitted an application to the police or the Criminal Injuries Compensation Board before May 1, 2021, and your case is still being processed by the board, you do not need to use the self-service solution if you have supplementary claims for compensation/reimbursement or if you want to submit documentation for your compensation claims. You should continue to send correspondence to the board via digital mail to the Criminal Injuries Compensation Board’s email address: erstatningsnaevnet@erstatningsnaevnet.dk.
Applications concluded before May 1, 2021
If your case was concluded before May 1, 2021, and you wish to have it reopened, you should use the self-service solution as described above under "Applications submitted on or after May 1, 2021".